Frequently Asked Questions
What Computer do I need to run Unreal Engine?
View Unreal Engine’s official documentation on this topic here.
You do not need a supercomputer to run Unreal Engine, however when it comes to hardware, there are certain components that have a large impact on Unreal’s performance.
As a result, below I’ve included both the REQUIRED hardware and the RECOMMENDED hardware for working in a professional setting. The required hardware is the minimum hardware you need to run Unreal Engine. The recommended hardware is the official hardware recommendation from Epic Games (the creators of Unreal Engine) for professional Unreal Engine artists, and is the typical hardware included in a computer running Unreal Engine at the Epic Games headquarters.
Below is the REQUIRED hardware/software for running Unreal Engine:
- Operating system: Windows 10 64-bit
- Processor: Quad-core Intel or AMD 2.5 GHz or superior
- Memory: 8GB RAM
- Graphics Card: Any DirectX 11 or 12 compatible card
Below is the RECOMMENDED hardware/software for running Unreal Engine:
- Operating system: Windows 10 64-bit (Version 20H2)
- Processor: Six-Core Xeon E5-2643 @ 3.4GHz
- Memory: 64 GB RAM
- Internal storage: 256 GB SSD
- External Storage: 2TB SSD
- Graphics Card: NVIDIA GeForce RTX 2080 SUPER
Note: if you are looking to build or purchase a computer for using Unreal Engine, the most important hardware for creating and rendering high-quality cinematic visuals in Unreal Engine is the graphics card (or GPU). If you have an NVIDIA RTX 2000 series card or above, or an AMD RX 6000 series card or above, you will be able to take advantage of Hardware Ray Tracing, which results in more realistic lighting in your scene. This is not required, and Unreal’s alternative lighting methods are rapidly improving with every release, however Hardware Ray Tracing will give you the best results. The better your computer, the smoother Unreal Engine will perform!
Why isn't LightForge showing up in my Unreal Engine Editor?
Why are the LightForge Render Presets not showing up in Unreal Engine?
The Render Presets should show up in the Movie Render Queue when you enable LightForge in your project. If they do not show up, you can also find the Render Presets in your downloaded folder under LightForge > Content. You can copy the .uasset files in this folder into the Content folder of any Unreal Engine project of the same version and they will show up in that project.
Keep in mind that LightForge is currently only supported on Windows computers. If you are on a Mac, please contact us.
Will this course work for Mac Users?
Yes. Many students have already enrolled and completed the course on a Mac and had no issues! However, keep in mind that there are currently some features of Unreal Engine which are not supported on Macs, due to their lack of support for Hardware Ray Tracing. Epic Games is working on providing support for these features in the near future, however there are still a few unsupported features including: Path Tracing, Hardware Ray Tracing and Nanite. These will not impact your ability to complete this course!
If you are struggling with installing Unreal Engine on a Mac, check out this article to help with installation.
A video tutorial on this topic is in the works and will be added to all courses by the end of February 2023.
Here is a list of recommended hardware for Mac users, pulled from Epic Games’ documentation on Unreal Engine:
Latest MacOS Big Sur
Quad-core Intel, 2.5 GHz or faster
8 GB RAM
Metal 1.2 Compatible Graphics Card
How long do I get access to the course?
All Boundless Entertainment courses give you lifetime access to the course content, as well as any future updates added to the course. You will not be charged for course updates or access in the future!
How is this course Structured? Live? In-Person? Video Lessons?
The Unreal Engine for Filmmakers course is a go-at-your-own-pace online course, comprised of several hours worth of video lessons. There is no in-person element to the course, however support is available via the methods described in the subsequent FAQ Entry – “How do I get support?”
Enrolling in the course grants you lifetime access to all current course content, as well as any future updates to the course. The course is structured into “modules”, which consist of the video lesson, a brief description of the lesson which includes any links, instructions, or relevant information to that lesson, and any files or digital downloads required for the lesson.
How do I get support?
Support for this course is available via email at firstname.lastname@example.org – feel free to reach out with any questions regarding registration, questions about the course, or any Unreal Engine or course-related questions.
You may also comment on the course module/video about which you have a question, or reach out through the Contact Us page on the website. Additionally, for broad questions or questions you wish to open up to a larger community, feel free to post relevant questions in the Private Facebook Group. You will receive instructions for joining the Facebook Group in one of the first modules of the course.
Is there a Refund Policy?
At Boundless Entertainment, we believe in creating a worry-free environment for our customers when it comes to purchasing our products, and we are confident that you will want to keep them! That is why we are happy to offer full refunds within 7 days after the purchase of any of our products, no questions asked.
That said, we do reserve the right not to refund your money should you violate the Terms of Service agreement – requesting a refund after purchasing the course and recording it, watching significant or specifically chosen portions of the course, watching the course in its entirety, or any other fraudulent refund requests will not be fulfilled, at the discretion of our team. If you wish to view our full policy, please read our Terms of Service for more information regarding refunds.
In basic terms, be honest and transparent with us! Our goal is to provide incredible value and an excellent user experience, and part of that is making it convenient for you every step of the way – including refunds!
When will the course updates be relesed?
The Unreal Engine for Filmmakers Course updates are now live! On May 31st, the 33% off sale will end and the price will return to $299.99. We highly recommend enrolling before this point if you wish to enroll, as you will gain access to all course updates at no additional charge!
Where can I find the file downloads for the course?
All file downloads associated with the Unreal Engine for Filmmakers Course (including the Sci-Fi Building assets, textures, etc.) can be found in the Description under the video lesson in which they are first used. For example, the Sci-Fi Building assets can be found under the module titled: “Adding Buildings to your Scene”
Is Unreal Engine really free?
Yes! For linear content creation such as films, videos, or any non-interactive experience, Unreal Engine is completely, 100% free to use! I’ve never paid a single cent to use this program!
If you are making a game, there is a 5% royalty fee which kicks in after your project makes over $1 million, but there is absolutely no upfront cost to use Unreal. You can learn more about the royalty fee & license agreement, and download Unreal Engine here!